Data Controller
Pladsly
[Address placeholder]
[City, ZIP placeholder]
Email: [email placeholder]
Data We Collect
We collect and process the following categories of personal data:
- Account data — name, email address, and password when you create an account.
- Booking data — details about your shelf or compartment bookings, including dates and slot assignments.
- Payment data — payment information is processed securely by Stripe. We do not store your full credit card details.
- Usage & log data — IP address, browser type, pages visited, and timestamps for security and analytics purposes.
How We Use Your Data
- Service delivery — to process bookings, manage your account, and provide customer support.
- Communication — to send booking confirmations, reminders, and service-related updates.
- Legal compliance — to comply with applicable laws, regulations, and legal processes.
Third-Party Services
- Stripe — for payment processing. Stripe's privacy policy: stripe.com/privacy
- Hosting provider — our application is hosted on infrastructure that may process data in accordance with their own privacy policies.
Cookies & Local Storage
We use the following client-side storage mechanisms:
- Authentication cookies — httpOnly JWT cookies to maintain your login session. These are essential for the service to function.
- Local storage — used for theme preferences and temporary form drafts. This data stays on your device and is not transmitted to our servers.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. Specific retention periods:
- Account data — retained until account deletion
- Booking data — [retention period placeholder] after booking completion
- Log data — [retention period placeholder]
Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access — request a copy of the personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your personal data.
- Right to data portability — receive your data in a structured, machine-readable format.
- Right to object — object to the processing of your personal data.
- Right to lodge a complaint — you may file a complaint with your local data protection supervisory authority.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.
Contact
If you have any questions about this privacy policy or your personal data, please contact us at: [email placeholder]